Terms and Conditions 2026 - 2027

1. Booking and Confirmation

• All bookings are subject to availability and confirmation by Frontline Safari Tanzania.
• A booking is confirmed only after receipt of a deposit and written confirmation from our team.
• Full payment is required prior to the start of the safari or climb as specified in your invoice.

2. Payments

• Payments can be made via bank transfer, credit card, or other agreed methods.
• Deposits are non-refundable unless otherwise agreed in writing.
• Frontline Safari Tanzania reserves the right to cancel bookings if full payment is not received on time.

3. Cancellation Policy

• Cancellations must be made in writing.
• Cancellation fees are as follows:
  • More than 60 days before departure: 25% of total cost
  • 30–60 days before departure: 50% of total cost
  • Less than 30 days before departure: 100% of total cost
• Refunds, if applicable, will be processed after deduction of applicable bank charges.

4. Changes to Itinerary

• Frontline Safari Tanzania reserves the right to modify the itinerary due to:
  • Weather conditions
  • Road or park closures
  • Safety or security concerns
  • Force majeure events
• Any changes will be communicated promptly, and alternative arrangements will be provided whenever possible.

5. Health and Fitness

• Travelers must be in good health and physically fit for their chosen safari or climb.
• Clients must consult a doctor prior to departure, especially for high-altitude climbs like Kilimanjaro or Mount Meru.
• Clients must disclose any medical conditions or dietary restrictions at the time of booking.

6. Travel Insurance

• All clients must have comprehensive travel insurance covering:
  • Medical expenses and emergency evacuation
  • Trip cancellation or interruption
  • Lost luggage or personal belongings
• Frontline Safari Tanzania is not responsible for accidents, injuries, or illnesses not covered by insurance.

7. Safety

• Clients must follow all instructions from guides, rangers, and staff at all times.
• Frontline Safari Tanzania cannot be held responsible for incidents resulting from reckless behavior or ignoring safety instructions.

8. Liability

• Frontline Safari Tanzania acts as a tour operator only. Transportation, accommodation, and activities are provided by third parties under our supervision.
• We are not liable for any delays, accidents, or losses caused by:
  • Acts of nature
  • Political unrest or civil disturbances
  • Airline or transport delays
  • Third-party service failures
• Our liability is limited to the value of the package paid by the client.

9. Photography and Media

• Frontline Safari Tanzania may take photographs or videos during safaris for promotional purposes.
• By participating, clients consent to the use of such images unless written notice is given prior to the trip.

10. Privacy Policy

• Personal information collected is used solely for booking, communication, and service delivery.
• We do not share client data with third parties without consent.

11. Governing Law

• These terms are governed by the laws of the United Republic of Tanzania.
• Any disputes will be resolved in the courts of Tanzania.